Another recall: Lenovo recalls 150,000 laptop batteries in China

Jiwei Net News (Text/Spring and Summer) On July 13, Lenovo (Beijing) Co., Ltd. filed a recall plan for laptop batteries with the State Administration for Market Regulation in accordance with the requirements of the "Administrative Measures for the Recall of Defective Consumer Products". From August 31, 2014, the lithium-ion batteries of some Lenovo notebook computers produced between December 2012 and November 2014 were recalled in mainland China, involving a total of 153,219 units in mainland China.

Release time:

2022-09-09

Author:

Laptop batteries within the scope of this recall may be short-circuited inside the battery under long-term use, and even cause fire in extreme cases, posing a certain safety hazard. Lenovo will release the recall plan on the official website from now on, and users can also call to learn more about the specific situation.

Lenovo said that since August 31, 2018, users can log in to Lenovo's official website to check the battery to confirm whether the computer battery they use is within the scope of this recall, or call Lenovo's service call for Lenovo's after-sales service center. Check it out. If it is confirmed that the battery is within the scope of this recall, Lenovo will provide users with a free replacement of the laptop battery.

Lenovo recall event sorting

This Lenovo recall of laptop batteries is already the second recall event this year. In February this year, Lenovo announced an active recall of some ThinkPad X1 Carbon 5th laptops worldwide, mainly because the ThinkPad X1 Carbon 2017 laptops, There are very few products that may have some loose screws on the keyboard. The loose screws may fall off and squeeze or contact other parts inside the product. In accidental cases, the battery may be scratched, and the battery may overheat and damage the computer.

It is reported that Lenovo implemented a notebook battery recall as early as March 27, 2014, and then recalled lithium-ion batteries of nearly 90,000 ThinkPad computers in the first half of 2015 as a supplement to the previous recall. Both recalls are due to the occasional failure of the product's battery, causing the battery case to overheat, posing a safety hazard. The two recalls totaled 207,268 units.

In addition, Lenovo recalled a batch of laptop power cords in December 2014 because the power cords of computers may overheat, spark, or even melt or burn.

consumer voice

Some consumers believe that Lenovo is already a conscientious brand. Although there has not been an accident, it has still been recalled many times, which is much better than other brands that have problems and will not be recalled.

However, some consumers objected, believing that the product recall is indeed a problem with the product, which will have a certain impact on the brand reputation.

In recent years, the computer market has been in a period of cold winter, and the competition is extremely fierce. However, what impact will Lenovo's successive recalls have? Will people continue to trust Lenovo computers? (proof/kg)

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